Brightcove Video Connect(™) Integrates Video Across Salesforce(R) Offerings
Enables sales, marketing, and support professionals to leverage video for improved results throughout the entire customer journey
With Brightcove Video Connect, Brightcove Video Marketing Suite(™) (VMS) customers can accelerate time-to-close for sales using video messages, supercharge marketing results with prospect video engagement tracking, and catalyze customer success by sharing video of support cases within the existing workflow. Internal teams can quickly add videos to Chatter(R) posts and access a comprehensive pre-built dashboard of video performance results, all within the Salesforce interface.
"For sales, marketing, and support leaders, the ongoing challenge and
opportunity is getting the right content to the right user at the right
time," said
Brightcove Video Connect supports:
- Sending Video Emails. Quickly send video to contacts directly from the Salesforce mobile and desktop applications.
- Tracking Viewer Engagement. Unlock the data behind viewer engagement, allowing Salesforce users to see exactly how many contacts watch their video content.
- Attaching Videos to Cases. Attach videos such as screencast recordings to case objects, either for communicating with the customer or sharing with an internal team.
- Comprehensive Dashboard and Analytics. See how well content drives sales with a video dashboard view included out-of-the-box.
-
Add Videos to a
Chatter Post . Teams can engage with each other in real-time by adding videos to Chatter posts. - Mobile Support. Utilize the Salesforce1 Mobile App for iOS(R) and Android(™) to send video emails or attach video to cases directly from a mobile device.
Brightcove Video Connect will be available in the fourth quarter of 2016 to Brightcove VMS customers.
About
This press release may include forward-looking statements regarding
anticipated objectives, growth and/or expected product and service
developments or enhancements. Such forward-looking statements may be
identified by the use of the following words (among others): "believes,"
"expects," "may," "will," "plan," "should" or "anticipates," or
comparable words and their negatives. These forward-looking statements
are not guarantees but are subject to risks and uncertainties that could
cause actual results to differ materially from the expectations
contained in these statements. For a discussion of such risks and
uncertainties, see "Risk Factors" in the Company's filings with the
View source version on businesswire.com: http://www.businesswire.com/news/home/20161004005143/en/
WE for
mwitte@we-worldwide.com
or
WE
for
rlake@we-worldwide.com
Source:
News Provided by Acquire Media