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Cover Page - shares	6 Months Ended
Cover Page - shares	Jun. 30, 2020	Jul. 20, 2020
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2020
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q2
Entity Registrant Name	BRIGHTCOVE INC
Entity Central Index Key	0001313275
Current Fiscal Year End Date	--12-31
Document Quarterly Report	true
Document Transition Report	false
Trading Symbol	BCOV
Entity Filer Category	Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Current Reporting Status	Yes
Entity Emerging Growth Company	false
Entity Interactive Data Current	Yes
Entity Incorporation, State or Country Code	DE
Entity Address, City or Town	Boston
Entity Address, State or Province	MA
Entity Address, Address Line One	290 Congress Street
Entity Address, Postal Zip Code	02210
City Area Code	888
Local Phone Number	882-1880
Entity Tax Identification Number	20-1579162
Entity File Number	001-35429
Title of 12(b) Security	Common Stock
Security Exchange Name	NASDAQ
Entity Common Stock, Shares Outstanding		39,414,408

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 27,753	$ 22,759
Accounts receivable, net of allowance of $651 and $904 at June 30, 2020 and December 31, 2019, respectively	26,794	31,181
Prepaid expenses	8,986	5,171
Other current assets	8,340	6,713
Total current assets	71,873	65,824
Property and equipment, net	14,726	12,086
Operating lease right-of-use asset	13,340	16,912
Intangible assets, net	12,090	13,875
Goodwill	60,902	60,902
Other assets	3,524	3,268
Total assets	176,455	172,867
Current liabilities:
Accounts payable	11,283	9,917
Accrued expenses	20,556	20,925
Operating lease liability	5,687	6,174
Deferred revenue	54,647	49,260
Total current liabilities	92,173	86,276
Operating lease liability, net of current portion	8,618	11,701
Debt	5,000
Other liabilities	1,100	767
Total liabilities	106,891	98,744
Commitments and contingencies (Note 10)
Stockholders' equity:
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,543,991 and 39,042,787 shares issued at June 30, 2020 and December 31, 2019, respectively	39	39
Additional paid-in capital	281,255	276,365
Treasury stock, at cost; 135,000 shares	(871)	(871)
Accumulated other comprehensive loss	(1,086)	(785)
Accumulated deficit	(209,773)	(200,625)
Total stockholders' equity	69,564	74,123
Total liabilities and stockholders' equity	$ 176,455	$ 172,867

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Allowance for accounts receivable	$ 651	$ 904
Preferred stock, par value	$ 0.001	$ 0.001
Preferred stock, shares authorized	5,000,000	5,000,000
Preferred stock, shares issued	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	39,543,991	39,042,787
Treasury stock, shares	135,000	135,000

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Revenue:
Revenue	$ 47,926	$ 47,582	$ 94,579	$ 89,418
Cost of revenue:
Cost of revenue	19,899	21,609	38,541	38,355
Gross profit	28,027	25,973	56,038	51,063
Operating expenses:
Research and development	9,131	7,629	17,984	15,023
Sales and marketing	13,383	16,827	27,557	31,083
General and administrative	6,407	5,979	12,939	11,240
Merger-related	259	2,620	5,768	5,552
Total operating expenses	29,180	33,055	64,248	62,898
Loss from operations	(1,153)	(7,082)	(8,210)	(11,835)
Other (expense) income, net	(27)	19	(495)	(36)
Loss before income taxes	(1,180)	(7,063)	(8,705)	(11,871)
Provision for income taxes	115	175	443	350
Net loss	$ (1,295)	$ (7,238)	$ (9,148)	$ (12,221)
Net loss per share - basic and diluted	$ (0.03)	$ (0.19)	$ (0.23)	$ (0.33)
Weighted-average number of common shares used in computing net loss per share	39,291,649	37,966,207	39,136,394	37,322,646
Subscription and Support Revenue [Member]
Revenue:
Revenue	$ 45,617	$ 44,891	$ 90,275	$ 83,768
Cost of revenue:
Cost of revenue	17,807	19,381	34,555	33,551
Professional Services and Other Revenue [Member]
Revenue:
Revenue	2,309	2,691	4,304	5,650
Cost of revenue:
Cost of revenue	$ 2,092	$ 2,228	$ 3,986	$ 4,804

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Statement of Comprehensive Income [Abstract]
Net loss	$ (1,295)	$ (7,238)	$ (9,148)	$ (12,221)
Other comprehensive income:
Foreign currency translation adjustments	158	39	(301)	60
Comprehensive loss	$ (1,137)	$ (7,199)	$ (9,449)	$ (12,161)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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+ Details

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-in Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive Loss [Member]	Accumulated Deficit [Member]
Beginning Balance at Dec. 31, 2018		$ 37	$ 251,122	$ (871)	$ (952)	$ (178,722)
Beginning Balance, shares at Dec. 31, 2018		36,752,469
Treasury shares, beginning Balance at Dec. 31, 2018				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units			1,843
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		410,611
Stock-based compensation expense			2,935
Foreign currency translation adjustment	$ 60				60
Net loss						(12,221)
Ending Balance at Jun. 30, 2019	72,097	$ 38	264,765	$ (871)	(892)	(190,943)
Ending Balance, shares at Jun. 30, 2019		38,219,843
Treasury stock, Ending Balance at Jun. 30, 2019				(135,000)
Beginning Balance at Mar. 31, 2019		$ 37	253,244	$ (871)	(931)	(183,705)
Beginning Balance, shares at Mar. 31, 2019		36,908,051
Treasury shares, beginning Balance at Mar. 31, 2019				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units			1,218
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		255,029
Issuance of common stock upon acquisition		$ 1	8,865
Stock-based compensation expense			1,438
Foreign currency translation adjustment	39				39
Net loss						(7,238)
Ending Balance at Jun. 30, 2019	72,097	$ 38	264,765	$ (871)	(892)	(190,943)
Ending Balance, shares at Jun. 30, 2019		38,219,843
Treasury stock, Ending Balance at Jun. 30, 2019				(135,000)
Beginning Balance at Dec. 31, 2019	$ 74,123	$ 39	276,365	$ (871)	(785)	(200,625)
Beginning Balance, shares at Dec. 31, 2019		39,042,787
Treasury shares, beginning Balance at Dec. 31, 2019	(135,000)			(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units			394
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		501,204
Withholding tax on restricted stock units vesting			(396)
Issuance of common stock upon acquisition		$ 1	8,865
Issuance of common stock upon acquisition (shares)		1,056,763
Stock-based compensation expense			4,892
Foreign currency translation adjustment	$ (301)				(301)
Net loss						(9,148)
Ending Balance at Jun. 30, 2020	$ 69,564	$ 39	281,255	$ (871)	(1,086)	(209,773)
Ending Balance, shares at Jun. 30, 2020		39,543,991
Treasury stock, Ending Balance at Jun. 30, 2020	(135,000)			(135,000)
Beginning Balance at Mar. 31, 2020		$ 39	279,114	$ (871)	(1,244)	(208,478)
Beginning Balance, shares at Mar. 31, 2020		39,105,853
Treasury shares, beginning Balance at Mar. 31, 2020				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 0	358
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		438,138
Withholding tax on restricted stock units vesting			(396)
Issuance of common stock upon acquisition (shares)		1,056,763
Stock-based compensation expense			2,179
Foreign currency translation adjustment	$ 158				158
Net loss						(1,295)
Ending Balance at Jun. 30, 2020	$ 69,564	$ 39	$ 281,255	$ (871)	$ (1,086)	$ (209,773)
Ending Balance, shares at Jun. 30, 2020		39,543,991
Treasury stock, Ending Balance at Jun. 30, 2020	(135,000)			(135,000)

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019
Operating activities
Net loss	$ (9,148)	$ (12,221)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization	4,357	3,934
Stock-based compensation	4,716	2,783
Provision for reserves on accounts receivable	401	253
Changes in assets and liabilities:
Accounts receivable	4,055	(7,688)
Prepaid expenses and other current assets	(5,357)	(1,892)
Other assets	(300)	(435)
Accounts payable	2,038	58
Accrued expenses	(577)	7,924
Operating leases	3	(162)
Deferred revenue	5,112	3,565
Net cash provided by (used in) operating activities	5,300	(3,881)
Investing activities
Purchases of property and equipment	(1,197)	(401)
Cash paid for acquisition, net of cash acquired		(3,300)
Capitalized internal-use software costs	(3,839)	(2,372)
Net cash used in investing activities	(5,036)	(6,073)
Financing activities
Proceeds from exercise of stock options	394	1,843
Proceeds from debt	10,000
Debt paydown	(5,000)
Other financing activities	(429)	(117)
Net cash provided by financing activities	4,965	1,726
Effect of exchange rate changes on cash and cash equivalents	(235)	131
Net increase (decrease) in cash and cash equivalents	4,994	(8,097)
Cash and cash equivalents at beginning of period	22,759	29,306
Cash and cash equivalents at end of period	27,753	21,209
Supplemental disclosure of non-cash investing activities
Fair value of shares issued for acquisition of a business		8,866
Supplemental disclosure of cash flow information
Cash paid for operating lease liabilities	$ 3,561	$ 3,718

Business Description and Basis of Presentation	6 Months Ended
Business Description and Basis of Presentation	Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Business Description and Basis of Presentation	1. Business Description and Basis of Presentation Business Description Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Basis of Presentation The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019. The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form 10-K and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year. The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form 10-Q. As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”) 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019, have not changed.

Revenue from Contracts with Customers

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers

2. Revenue from Contracts with Customers

The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include initiation,

set-up

and customization services.

The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.


	Accounts Receivable, net		Contract Assets (current)		Deferred Revenue (current)		Deferred Revenue (non-current)		Total Deferred Revenue
Balance at December 31, 2019	$	31,181	$	1,871	$	49,260	$	299	$	49,559
Balance at June 30, 2020		26,794		2,017		54,647		92		54,739

Revenue recognized during the three and six months ended June 30, 2020 from amounts included in deferred revenue at the beginning of the period was approximately $13.7 million and $38.9 million, respectively. During the three and six months ended June 30, 2020, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods.

The assets recognized for costs to obtain a contract were $7.4 million as of June 30, 2020 and $5.9 million as of December 31, 2019. Amortization expense recognized during the three and six months ended June 30, 2020 related to costs to obtain a contract was $1.8 million and $3.4 million, respectively. Amortization expense recognized during the three and six months ended June 30, 2019 related to costs to obtain a contract was $1.8 million and $3.7 million, respecti

ely.

Transaction Price Allocated to Future Performance Obligations

As of June 30, 2020, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $136.9 million, of which approximately $108.8

million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2024.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Concentration of Credit Risk	6 Months Ended
Concentration of Credit Risk	Jun. 30, 2020
Risks and Uncertainties [Abstract]
Concentration of Credit Risk	3. Concentration of Credit Risk The Company has no significant off-balance sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents, trade accounts receivable and unbilled trade accounts receivable. The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable. Please see Note 13 for more detail on how the Company assesses credit risk for trade accounts receivable and unbilled trade accounts receivable under ASC 326.

Concentration of Other Risks	6 Months Ended
Concentration of Other Risks	Jun. 30, 2020
Text Block [Abstract]
Concentration of Other Risks	4. Concentration of Other Risks The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s on-demand application service to function as intended for the Company’s customers and ultimate end-users. The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.

Cash and Cash Equivalents

6 Months Ended

Jun. 30, 2020

Cash and Cash Equivalents [Abstract]

Cash and Cash Equivalents

5. Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and

re-evaluates

such determination at each balance sheet date. The Company did not have any short-term or long-term investments at June 30, 2020 or December 31, 2019. The increase in cash and cash equivalents is primarily the result of the Company’s borrowing

, net of repayment

$5.0 million under an existing line of credit, as described in Note 11.

Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.

Cash and cash equivalents as of June 30, 2020 consist of the following:


	June 30, 2020
Description	Contracted Maturity		Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	27,712	$	27,712	$	27,712
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	27,753	$	27,753	$	27,753

Cash and cash equivalents as of December 31, 2019 consist of the following:


	December 31, 2019
Description	Contracted Maturity		Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	22,718	$	22,718	$	22,718
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	22,759	$	22,759	$	22,759

Net Loss per Share

6 Months Ended

Jun. 30, 2020

Earnings Per Share [Abstract]

Net Loss per Share

6. Net Loss per Share

The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Options outstanding		2,372		2,624		2,372		2,624
Restricted stock units outstanding		3,580		3,187		3,580		3,187

Fair Value of Financial Instruments	6 Months Ended
Fair Value of Financial Instruments	Jun. 30, 2020
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	7. Fair Value of Financial Instruments The Company’s financial instruments carried at fair value were less than $0.1 million as of June 30, 2020 and December 31, 2019 .

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Stock-based Compensation

6 Months Ended

Jun. 30, 2020

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Stock-based Compensation

8. Stock-based Compensation

The weighted-average fair value of options granted during the three months ended June 30, 2020 and 2019 was $3.76 and $4.53 per share, respectively. The weighted-average fair value of options granted during the six months ended June 30, 2020 and 2019 was $3.48 and $4.36 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:


	Three Months Ended June 30,						Six Months Ended June 30,
	2020			2019			2020			2019
Expected life in years		6.3			6.1			6.2			6.2
Risk-free interest rate		0.62	%		2.38	%		1.03	%		2.42	%
Volatility		48	%		44	%		46	%		44	%
Dividend yield		—			—			—			—

As of June 30, 2020, there was $20.7 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.08 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Stock-based compensation:
Cost of subscription and support revenue	$	123	$	95	$	313	$	214
Cost of professional services and other revenue		90		68		170		152
Research and development		257		269		697		532
Sales and marketing		761		351		1,672		809
General and administrative		867		576		1,864		1,076

	$	2,098	$	1,359	$	4,716	$	2,783

The following is a summary of the stock option activity during the six months ended June 30, 2020.


	Number of Shares			Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (In Years)		Aggregate Intrinsic Value (1)
Outstanding at December 31, 2019		2,479,423		$	8.96
Granted		79,920			7.76
Exercised		(61,096	)		6.48			$	108
Canceled		(126,007	)		9.00

Outstanding at June 30, 2020		2,372,240		$	8.99		6.81	$	852

Exercisable at June 30, 2020		1,368,007		$	8.70		5.67	$	740

(1)	The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:


	Shares			Weighted Average Grant Date Fair Value
Unvested at December 31, 2019		3,626,364		$	9.03
Granted		746,295			7.95
Vested and issued		(438,484	)		8.92
Canceled		(353,932	)		8.52

Unvested at June 30, 2020		3,580,243		$	8.81

The aggregate fair value of vested and issued RSUs for the six months ended June 30, 2020 was $4.2 million.

Income Taxes	6 Months Ended
Income Taxes	Jun. 30, 2020
Income Tax Disclosure [Abstract]
Income Taxes	9. Income Taxes For the three months ended June 30, 2020 and 2019, the Company recorded income tax expense of $115 and $175, respectively. For the six months ended June 30, 2020 and 2019, the Company recorded income tax expense of $443 and $350, respectively. The income tax expense relates principally to the Company’s foreign operations. The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (“NOL”) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized. The Company has provided a valuation allowance against its remaining U.S. net deferred tax assets as of June 30, 2020 and December 31, 2019, based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References + Details

Commitments and Contingencies	6 Months Ended
Commitments and Contingencies	Jun. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	10. Commitments and Contingencies Legal Matters The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time. Guarantees and Indemnification Obligations The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of June 30, 2020, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer. In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.

Debt	6 Months Ended
Debt	Jun. 30, 2020
Debt Disclosure [Abstract]
Debt	11. Debt On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of June 30, 2020. In March 2020, the Company borrowed $10.0 million on the Line of Credit in anticipation of any operating cash needs in light of COVID-19. In June 2020 the Company re paid $5.0 million on the Line of Credit . The effective interest rate for the amounts borrowed on the Line of Credit was 4 % for the six months ended June 30, 2020. The Line of Credit matures in December 2021 . The fair value of these borrowings, net of amounts paid, which are classified as Level 2, approximates their carrying value at June 30, 2020 as the instrument carries a variable rate of interest which reflects current market rates.

Segment Information

6 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

Segment Information

12. Segment Information

Geographic Data

Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Revenue:
North America	$	26,039	$	25,708	$	51,038	$	47,521
Europe		8,427		8,167		16,888		14,636
Japan		5,554		5,146		11,656		11,334
Asia Pacific		7,714		8,091		14,584		15,363
Other		192		470		413		564

Total revenue	$	47,926	$	47,582	$	94,579	$	89,418

North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $23,992 and $23,966 during the three months ended June 30, 2020 and 2019, respectively. Revenue from customers

located in the United States was $46,962 and $44,372 during the six months ended June 30, 2020 and 2019, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and six months ended June 30, 2020 and 2019.

As of June 30, 2020 and December 31, 2019, property and equipment at locations outside the U.S. was not material.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Recently Issued and Adopted Accounting Standards

6 Months Ended

Jun. 30, 2020

Accounting Changes and Error Corrections [Abstract]

Recently Issued and Adopted Accounting Standards

13. Recently Issued and Adopted Accounting Standards

In June 2016, the FASB issued ASU No.

2016-13,

which requires measurement and recognition of expected credit losses for financial assets held. Effective January 1, 2019, the Company adopted ASC 326 using the transition method introduced by ASU

2016-13.

The adoption of ASC 326 did not result in an adjustment to the estimated allowance as of December 31, 2019.

Under ASC 326, the Company changed its policy for assessing credit losses to include consideration of a broader range of information to estimate credit losses over the life of its financial assets. As of June 30, 2020, the financial assets of the Company within the scope of the assessment comprised trade accounts receivable (“AR”) and unbilled trade accounts receivable. Unbilled trade accounts receivable (“UAR”) is reflected in Other Current Assets on the Company’s Condensed Consolidated Balance Sheets and was $2.0 million as of June 30, 2020 and December 31, 2019.

The Company uses the aging method to estimate its expected credit losses on AR and UAR. In order to estimate expected credit losses, the Company assessed recent historical experience, current economic conditions and any reasonable and supportable forecasts to identify risk characteristics that are shared within the financial asset. These risk characteristics are then used to bifurcate the aging method into risk pools. Historical credit loss for each risk pool is then applied to the current period aging as presented in the identified risk pools to determine the needed reserve allowance. In the absence of current economic conditions and/or forecasts that may affect future credit losses, the Company has determined that recent historical experience provides the best basis for estimating credit losses. As of June 30, 2020, the Company estimates the life of its AR as

-6

days. This estimate is based on the Company’s historical experience for days sales outstanding (“DSO”).

The information obtained from assessing historical experience, current economic conditions and reasonable and supportable forecasts were used to identify risk characteristics that can affect future credit loss experience. The historical analysis yielded one material risk factor, the geographical location of the customer. Specifically, historical experience showed that AR that was due from customers in the Asia Pacific region had experienced more credit losses than the other geographic areas listed in

Note

12. Europe and Japan had significantly less credit loss experience when compared to Asia Pacific while North America’s credit loss experience was commensurate with the proportion of total AR that North America’s AR comprised. There were no other significant risk characteristics identified in the review of historical experience.

The Company’s assessment of current economic conditions and reasonable and supportable forecasts included an assessment of customer industries affected by

COVID-19.

Based on available information, the Company identified the following customer industries as being significantly affected by

COVID-19,

in no particular order: restaurants, hospitality, tourism, sports, travel and consumer goods. The Company assessed the relevant and supportable information available and estimated and recorded approximately $0.2 million increase in the provision for credit losses due to

COVID-19.

The Company will continue to assess the

COVID-19

risk to its AR for the duration of the pandemic.

The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:


	Allowance for Credit Losses
	(in thousands)
Balance as of December 31, 2019	$	904
Current provision for credit losses		310
Write-offs against allowance		(563	)
Recoveries		—
Balance as of June 30, 2020	$	651

Estimated credit losses for UAR were not material.

Estimating credit losses based on risk characteristics requires significant judgment by the Company. Significant judgments include, but are not limited to: assessing current economic conditions and the extent to which they would be relevant to the existing characteristics of the company’s financial assets, the estimated life of financial assets, and the level of reliance on historical experience in light of economic conditions. The Company will have to continually review and update, when necessary, its historical risk characteristics that are meaningful to estimating credit losses, any new risk characteristics that arise in the natural course of business, and the estimated life of its financial assets.

- Definition

The entire disclosure for change in accounting principle. Includes, but is not limited to, nature, reason, and method of adopting amendment to accounting standards or other change in accounting principle.

+ References

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Reference 16: http://www.xbrl.org/2003/role/disclosureRef
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Reference 17: http://www.xbrl.org/2003/role/disclosureRef
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Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Restructuring	6 Months Ended
Restructuring	Jun. 30, 2020
Restructuring and Related Activities [Abstract]
Restructuring	14. Restructuring During the first half of 2020, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $1.1 million and $1.3 million , respectively, in restructuring charges during the three and six months ended June 30, 2020. The restructuring charges reflect post-employment benefits and are reflected in the Condensed Consolidated Statements of Operations as follows: $1.1 million – Research and Development; $130 thou s and - General and Administrative; $51 thousand– Cost of subscription and support: and $ 23 thousand– Sales and Marketing. As of June 30, 2020 the Company had accrued $ 831 thousand related to this action, which is expected to be paid in the next three to four months.

Business Description and Basis of Presentation (Policies)	6 Months Ended
	Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Business Description	Business Description Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation	Basis of Presentation The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019. The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form 10-K and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year. The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form 10-Q. As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”) 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019, have not changed.

Revenue from Contracts with Customers (Tables)

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers

The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.


	Accounts Receivable, net		Contract Assets (current)		Deferred Revenue (current)		Deferred Revenue (non-current)		Total Deferred Revenue
Balance at December 31, 2019	$	31,181	$	1,871	$	49,260	$	299	$	49,559
Balance at June 30, 2020		26,794		2,017		54,647		92		54,739

Cash and Cash Equivalents (Tables)

6 Months Ended

Jun. 30, 2020

Cash and Cash Equivalents [Abstract]

Schedule of Cash and Cash Equivalents

Cash and cash equivalents as of June 30, 2020 consist of the following:


	June 30, 2020
Description	Contracted Maturity		Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	27,712	$	27,712	$	27,712
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	27,753	$	27,753	$	27,753

Cash and cash equivalents as of December 31, 2019 consist of the following:


	December 31, 2019
Description	Contracted Maturity		Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	22,718	$	22,718	$	22,718
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	22,759	$	22,759	$	22,759

Net Loss per Share (Tables)

6 Months Ended

Jun. 30, 2020

Earnings Per Share [Abstract]

Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share

The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Options outstanding		2,372		2,624		2,372		2,624
Restricted stock units outstanding		3,580		3,187		3,580		3,187

Stock-based Compensation (Tables)

6 Months Ended

Jun. 30, 2020

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Weighted Average Assumptions Utilized


	Three Months Ended June 30,						Six Months Ended June 30,
	2020			2019			2020			2019
Expected life in years		6.3			6.1			6.2			6.2
Risk-free interest rate		0.62	%		2.38	%		1.03	%		2.42	%
Volatility		48	%		44	%		46	%		44	%
Dividend yield		—			—			—			—

Summary of Stock-based Compensation Expense

The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Stock-based compensation:
Cost of subscription and support revenue	$	123	$	95	$	313	$	214
Cost of professional services and other revenue		90		68		170		152
Research and development		257		269		697		532
Sales and marketing		761		351		1,672		809
General and administrative		867		576		1,864		1,076

	$	2,098	$	1,359	$	4,716	$	2,783

Summary of Stock Option Activity

The following is a summary of the stock option activity during the six months ended June 30, 2020.


	Number of Shares			Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (In Years)		Aggregate Intrinsic Value (1)
Outstanding at December 31, 2019		2,479,423		$	8.96
Granted		79,920			7.76
Exercised		(61,096	)		6.48			$	108
Canceled		(126,007	)		9.00

Outstanding at June 30, 2020		2,372,240		$	8.99		6.81	$	852

Exercisable at June 30, 2020		1,368,007		$	8.70		5.67	$	740

(1)	The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

Restricted Stock Units Activity

The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:


	Shares			Weighted Average Grant Date Fair Value
Unvested at December 31, 2019		3,626,364		$	9.03
Granted		746,295			7.95
Vested and issued		(438,484	)		8.92
Canceled		(353,932	)		8.52

Unvested at June 30, 2020		3,580,243		$	8.81

Segment Information (Tables)

6 Months Ended

Jun. 30, 2020

Segment Reporting [Abstract]

Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer

Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:


	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Revenue:
North America	$	26,039	$	25,708	$	51,038	$	47,521
Europe		8,427		8,167		16,888		14,636
Japan		5,554		5,146		11,656		11,334
Asia Pacific		7,714		8,091		14,584		15,363
Other		192		470		413		564

Total revenue	$	47,926	$	47,582	$	94,579	$	89,418

Recently Issued and Adopted Accounting Standards (Tables)

6 Months Ended

Jun. 30, 2020

Accounting Changes and Error Corrections [Abstract]

Schedule of Allowance for Doubtful Accounts

The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:


	Allowance for Credit Losses
	(in thousands)
Balance as of December 31, 2019	$	904
Current provision for credit losses		310
Write-offs against allowance		(563	)
Recoveries		—
Balance as of June 30, 2020	$	651

Revenue from Contracts with Customers - Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers (Detail) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	$ 26,794	$ 31,181
Deferred Revenue (current)	54,647	49,260
Accounting Standards Update 2014-09 [Member]
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	26,794	31,181
Contract Assets (current)	2,017	1,871
Deferred Revenue (current)	54,647	49,260
Deferred Revenue (non- current)	92	299
Total Deferred Revenue	$ 54,739	$ 49,559

Revenue from Contracts with Customers - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019	Dec. 31, 2019
Deferred revenue recognized	$ 13.7		$ 38.9
Assets recognized to obtain a contract	7.4		7.4		$ 5.9
Amortization expense recognized to obtain a contract	1.8	$ 1.8	3.4	$ 3.7
Subscription and Support Revenue [Member]
Unsatisfied performance obligations	136.9		136.9
Subscription and Support Revenue [Member] \| Next Twelve Months [Member]
Unsatisfied performance obligations	$ 108.8		$ 108.8

Cash and Cash Equivalents - Additional Information (Detail) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2020	Dec. 31, 2019
Cash and Cash Equivalents [Abstract]
Short-term investments	$ 0	$ 0
Long-term investments	0	$ 0
Proceeds from existing line of credit	$ 5,000

Cash and Cash Equivalents - Schedule of Cash and Cash Equivalents (Detail) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Investment Holdings [Line Items]
Cost	$ 27,753	$ 22,759
Fair Market Value	27,753	22,759
Balance Per Balance Sheet	27,753	22,759
Cash [Member]
Investment Holdings [Line Items]
Cost	27,712	22,718
Fair Market Value	27,712	22,718
Balance Per Balance Sheet	27,712	22,718
Money Market Funds [Member]
Investment Holdings [Line Items]
Cost	41	41
Fair Market Value	41	41
Balance Per Balance Sheet	$ 41	$ 41

Net Loss per Share - Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share (Detail) - shares shares in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Options Outstanding [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	2,372	2,624	2,372	2,624
RSUs [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	3,580	3,187	3,580	3,187

Fair Value of Financial Instruments - Additonal Information (Detail) - USD ($) $ in Millions	Jun. 30, 2020	Dec. 31, 2019
Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Financial instruments carried at fair value	$ 0.1	$ 0.1

Stock based Compensation - Additional Information (Detail) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-average fair value of options granted	$ 3.76	$ 4.53	$ 3.48	$ 4.36
Unrecognized stock-based compensation expense	$ 20.7		$ 20.7
Weighted average period			2 years 29 days
RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate fair value of vested and issued RSUs			$ 4.2

Stock Based Compensation - Weighted Average Assumptions Utilized (Detail) - Stock Compensation Plan [Member]	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected life in years	6 years 3 months 18 days	6 years 1 month 6 days	6 years 2 months 12 days	6 years 2 months 12 days
Risk-free interest rate	0.62%	2.38%	1.03%	2.42%
Volatility	48.00%	44.00%	46.00%	44.00%

Stock Based Compensation - Summarizes Stock-based Compensation Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 2,098	$ 1,359	$ 4,716	$ 2,783
Subscription and Support Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	123	95	313	214
Professional Services and Other Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	90	68	170	152
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	257	269	697	532
Sales and Marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	761	351	1,672	809
General and Administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 867	$ 576	$ 1,864	$ 1,076

Stock Based Compensation - Summary of Stock Option Activity (Detail) - Options Outstanding [Member] $ / shares in Units, $ in Thousands	6 Months Ended
	Jun. 30, 2020 USD ($) $ / shares shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares, Outstanding at December 31, 2019 \| shares	2,479,423
Shares, Granted \| shares	79,920
Shares, Exercised \| shares	(61,096)
Shares, Cancelled \| shares	(126,007)
Shares, Outstanding at March 31, 2020 \| shares	2,372,240
Shares, Exercisable at March 31, 2020 \| shares	1,368,007
Weighted-Average Exercise Price, Outstanding at December 31, 2019 \| $ / shares	$ 8.96
Weighted-Average Exercise Price, Granted \| $ / shares	7.76
Weighted-Average Exercise Price, Exercised \| $ / shares	6.48
Weighted-Average Exercise Price, Cancelled \| $ / shares	9.00
Weighted-Average Exercise Price, Outstanding at March 31, 2020 \| $ / shares	8.99
Weighted-Average Exercise Price, Exercisable at March 31, 2020 \| $ / shares	$ 8.70
Weighted-Average Remaining Contractual Term, Outstanding at March 31, 2020	6 years 9 months 21 days
Weighted-Average Remaining Contractual Term, Exercisable at March 31, 2020	5 years 8 months 1 day
Aggregate Intrinsic Value, Exercised \| $	$ 108
Aggregate Intrinsic Value, Outstanding at March 31, 2020 \| $	852
Aggregate Intrinsic Value, Exercisable at March 31, 2020 \| $	$ 740

Stock Based Compensation - Summary of Stock Option Activity (Parenthetical) (Detail)	Jun. 30, 2020 $ / shares
Options Outstanding [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate Intrinsic Value, Estimated per share fair value of common stock	$ 7.88

Stock Based Compensation - Summary of RSU Activity (Detail) - RSUs [Member]	6 Months Ended
	Jun. 30, 2020 $ / shares shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Unvested Shares, Beginning Balance \| shares	3,626,364
Granted \| shares	746,295
Vested and issued \| shares	(438,484)
Cancelled \| shares	(353,932)
Unvested Shares, Ending Balance \| shares	3,580,243
Weighted Average Grant Date Fair Value, Beginning Balance \| $ / shares	$ 9.03
Weighted Average Grant Date Fair Value, Granted \| $ / shares	7.95
Weighted Average Grant Date Fair Value, Vested and issued \| $ / shares	8.92
Weighted Average Grant Date Fair Value, Cancelled \| $ / shares	8.52
Weighted Average Grant Date Fair Value, Ending Balance \| $ / shares	$ 8.81

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Income Tax Disclosure [Abstract]
Income tax expense	$ 115	$ 175	$ 443	$ 350

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References + Details

Debt - Additional Information (Detail)	6 Months Ended
Debt - Additional Information (Detail)	Jun. 30, 2020 USD ($)
Debt Instrument [Line Items]
Debt instrument term	If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures.
Long-term Line of Credit	$ 10,000,000.0
Effective interest rate	4.00%
Line of Credit maturity date	Dec. 01, 2021
Repayments of long term line of credit	$ 5,000,000.0
Secured Line of Credit [Member]
Debt Instrument [Line Items]
Line of credit, agreement start date	Dec. 14, 2018
Line of credit maximum borrowing capacity	$ 30,000,000.0
Percentage points added to prime rate or LIBOR	4.00%
Minimum [Member]
Debt Instrument [Line Items]
Minimum outstanding principal threshold limit	$ 15,000,000.0
Minimum [Member] \| Secured Line of Credit [Member] \| London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument [Line Items]
Percentage points added to prime rate or LIBOR	225.00%

Segment Information - Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 47,926	$ 47,582	$ 94,579	$ 89,418
North America [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	26,039	25,708	51,038	47,521
Europe [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	8,427	8,167	16,888	14,636
Japan [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	5,554	5,146	11,656	11,334
Asia Pacific [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	7,714	8,091	14,584	15,363
Other [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 192	$ 470	$ 413	$ 564

- Definition

Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 28
-Subparagraph (f)
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
-Topic 280
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Subparagraph (SX 210.9-05(b)(2))
-URI http://asc.fasb.org/extlink&oid=120399901&loc=d3e537907-122884

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(1))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

+ Details

Segment Information - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers	$ 47,926	$ 47,582	$ 94,579	$ 89,418
Revenue percentage from other country to the company's total revenue			10.00%	10.00%
United States [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers	$ 23,992	$ 23,966	$ 46,962	$ 44,372

- Definition

+ References

+ Details

Recently Issued and Adopted Accounting Standards - Schedule of Allowance for Doubtful Accounts (Detail) $ in Thousands	6 Months Ended
	Jun. 30, 2020 USD ($)
Accounting Changes and Error Corrections [Abstract]
Balance as of December 31, 2019	$ 904
Current provision for credit losses	310
Write-offs against allowance	(563)
Recoveries	0
Balance as of June 30, 2020	$ 651

Recently Issued and Adopted Accounting Standards - Additional Information (Detail) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Accounting Policies [Line Items]
Provision for credit losses	$ 310
Accounting Standards Update 2016-02 [Member]
Accounting Policies [Line Items]
Reversed deferred rent liability	2,000	$ 2,000
Provision for credit losses	$ 200

Restructuring - Additional Information (Detail) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2020 USD ($)	Jun. 30, 2020 USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	$ 1,100	$ 1,300
Accured Restructure Liability	$ 831	831
Cost Of Subscription And Support Revenue [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		51
Sales And Marketing [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		23
Research And Development [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		1,100
General and Administrative [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		$ 130